Support Center.
Always Here.
Get the help you need. We're here to support you every step of the way with comprehensive resources and personalized assistance.
How can we help you today?
Get in Touch
Choose the support method that works best for you. We're committed to providing timely and helpful assistance.
Email Support
Get help via email with detailed responses within 24 hours.
info@bknddevelopment.com
Schedule a Call
Book a consultation to discuss your project or get personalized support.
calendly.com/bknddevelopment
Project Portal
Access your project dashboard for updates, files, and communication.
portal.bknddevelopment.com
Frequently Asked Questions
Find quick answers to common questions about our services and processes.
How long does a typical web development project take?
Project timelines vary based on complexity and scope. Simple websites typically take 2-4 weeks, while complex web applications can take 2-6 months. We'll provide a detailed timeline during our initial consultation.
Do you provide ongoing maintenance and support?
Yes, we offer comprehensive maintenance packages including security updates, content updates, performance monitoring, and technical support. We recommend ongoing maintenance to keep your website secure and up-to-date.
What is your development process?
Our process includes: 1) Discovery and planning, 2) Design and prototyping, 3) Development and testing, 4) Review and revisions, 5) Launch and deployment, 6) Training and handoff. We maintain clear communication throughout each phase.
Can you work with my existing website?
Absolutely! We can redesign, optimize, or add features to existing websites. We'll audit your current site and recommend the best approach whether that's a redesign, migration, or incremental improvements.
Do you provide training on how to use my new website?
Yes, we provide comprehensive training sessions and documentation so you can confidently manage your website. We also offer ongoing support for any questions that arise after launch.
What technologies do you use?
We use modern, industry-standard technologies including React, Next.js, Node.js, TypeScript, and various cloud platforms. We select technologies based on your specific project requirements and long-term goals.
Emergency Support
Need immediate assistance with a critical issue? Our emergency support team is available for urgent technical problems that affect your business operations.
Contact Emergency SupportResponse time: Within 2 hours for critical issues